Privacy Policy

This Privacy Policy explains how Global Hope Alliance UK (Registered Charity No. 1216129) collects, uses and protects your personal information. It is written in plain UK English. If you have any questions, please contact info@ghauk.org.

Who We Are

Global Hope Alliance UK ("GHAUK", "we", "us", "our") is a registered charity in England and Wales, charity number 1216129. We work to relieve poverty, advance education, support health and wellbeing, and provide humanitarian assistance.

Information We Collect

We may collect the following types of personal information when you use our website or communicate with us:

• Contact details you provide (such as name and email address) when you complete a contact form or subscribe to updates.

• Donation information (such as amount, currency, date/time) when you make a donation. Card details are processed securely by our payment provider and are not stored by us.

• Technical information such as IP address, device and browser type, and pages visited, where analytics are enabled.

Donations

Online donations are processed by Stripe. We receive necessary information to reconcile and acknowledge donations (for example, transaction reference, amount and time). We do not receive or store full card numbers or security codes.

Contact Forms

If you contact us through a form on this website, we will use the details you provide to respond to your enquiry and, where appropriate, to follow up.

Email Communications

If you subscribe to updates, we will send you occasional news and information about our work. You can unsubscribe at any time by contacting us at info@ghauk.org.

Google Analytics

Where enabled, we may use Google Analytics to understand how our website is used (for example, which pages are visited and for how long). This helps us improve our content and services. Data collected is aggregated and we do not use it to identify individuals.

Cookies

Our website uses cookies to function properly and, where enabled, to measure performance. For full details, please see our Cookie Policy.

Stripe Payment Processing

We use Stripe to process donations securely. Stripe acts as an independent data controller for the payment information it processes. For details about how Stripe uses your data, please refer to Stripe’s privacy notice.

How We Use Personal Information

We use personal information to: respond to enquiries; process and acknowledge donations; manage supporter relationships; improve our website and services; meet our legal and regulatory obligations; and protect our organisation from fraud and misuse.

Our Legal Basis under UK GDPR

We rely on one or more of the following legal bases, as appropriate: consent (for example, for optional email updates); legitimate interests (for example, to respond to enquiries and improve our services); contract (for example, when processing a donation you initiate); and legal obligation (for example, to comply with charity and financial regulations).

Data Security

We take appropriate measures to protect personal information against unauthorised access, alteration, disclosure or loss. Access is limited to people who have a need to know.

Data Retention

We keep personal information only for as long as is necessary for the purposes set out in this policy and to meet our legal and regulatory obligations. Retention periods vary depending on the nature of the information and our obligations as a UK charity.

Your Rights

You have rights under UK data protection law, including the right to access your data, to have inaccurate data corrected, to object to certain processing, and (in some cases) to have your data erased or transferred. To exercise these rights, please contact us at info@ghauk.org. We may need to verify your identity before responding.

Contact Information

Global Hope Alliance UK (Charity No. 1216129)
Email: info@ghauk.org

We may update this policy from time to time to reflect changes in law or our practices. Please check this page periodically for the latest version.